Choose Your Plan

Frequently Asked Questions (FAQs)

Credit System

• Q: What are credits used for?

  A: Credits are the currency used in DataTool.vip for downloading images, videos, and data from supported platforms. Each download consumes a certain number of credits depending on the content type and size.

• Q: How many credits do I need for different types of downloads?

  A: Credit consumption varies by content type:

  • You can refer to the table above for detailed rules on credit consumption.
• Q: Do my credits expire?

  A: Credit expiration depends on your plan:

  • Free Plan: Credits don't expire
  • Standard & Professional Plans: Credits expire after one month
  • Flexible Plan: Credits never expire

Billing & Subscriptions

• Q: What happens to my unused credits at the end of the month?

  A: For Standard and Professional plans (both monthly and yearly), unused credits expire after one month and do not roll over to the next billing cycle. Flexible Plan credits are permanent.

• Q: Can I change my plan or add more credits?

  A: Certainly! Our system is designed to be flexible and accommodate your changing needs. Here's how it works:

  1. Plan Flexibility: You can have multiple plans active at the same time. This means you can mix and match different plans to suit your requirements.
  2. Stacking Credits: You're not limited to a single plan. For example, you could have both a Standard Plan and a Professional Plan active simultaneously, or even multiple instances of the same plan type. This allows you to accumulate more credits as needed.
  3. Immediate Activation: When you purchase a new plan, the additional credits and features become available immediately. There's no waiting period to access your new resources.
  4. Manual Renewal: Currently, our system operates on a manual renewal basis. This means: - You pay for each plan upfront. - There's no automatic monthly charge. - When a plan expires, you need to manually purchase a new plan or renew your existing one. - We don't have an auto-renewal feature at this time, giving you full control over your purchases.
  5. Credit Management: You can add more credits at any time by purchasing additional plans. This allows you to scale your credit availability as your needs grow.
  Remember, our support team is always available if you need help choosing the right combination of plans for your needs or if you have any questions about managing your credits and plans

• Q: What's the difference between Monthly and Annual billing?

  A: Annual billing provides the same monthly credit refresh but typically offers cost savings compared to monthly billing. Both options have the same one-month credit validity period.

• Q: How often do my credits refresh?

  A: For Standard and Professional plans, credits refresh monthly at the start of each billing cycle. Free Plan credits do not refresh, and Flexible Plan credits are purchased as needed.